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Job Ref. ID:  10092 
Job Title: Assistant Manager Operations (Region Intercontinental)
Division: Sales & Marketing
Work Location: UAE (RAK head office)
Job Type: Sales - Assistant Manager Operations (Region Intercontinental)
Employment Type: Full Time Employment (Un-limited Contract)
Job Description:
Purpose: Responsible for supporting Sales team in all areas of customer service, order fulfillment and sales support. This position directly supports Sales Managers, and Regional Sales Director.
Key responsibilities & Accountability: • Overseeing complete business operations in the assigned region with accountability of executing within given timeframe.
• Managing customer-centric operations & ensuring customer satisfaction by achieving service quality norms.
• Oversee complete shipment process (inclusive of Pre shipment / Post Shipment) monitoring & communication with partners within the region.
• Handle the processing of all Purchase orders with accuracy and timeliness.
• Coordinate cross-functional business communication between the departments.
• Regular follow-up of PO’s & payment collection with partners / distributors.
• Assist in the preparation and organizing of promotional material or events.
• Prepare & track Sales reports.
• Store and sort financial and non-financial data in electronic form and present reports.
• Analyzing market trends/ competition analysis.
• Tracking annual budgets periodically and ensuring adherence as per plans.
   - Education • BA/Bsc , MBA is a plus
   - Experience: • Minimum of 5 years of experience in sales operations within pharmaceutical industry
   - Training:
   - Specialized Knowledge and Skills: • Extremely detail-oriented with strong time management and prioritization skills
• Effective interpersonal skills and relationship-building skills
• Intermediate Microsoft Office and computer skills; Excel skills including, sorting functions, formulas, and more advanced functions
• Ability to clearly, accurately and appropriately communicate with international customers in writing and/telephone
Key Competencies:


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